Accounts Receivable Specialist

Location: San Francisco - on Site
Hours: 7.5 hour workday
Duration: Temporary, possible temp to hire

About the Role

This position is ideal for a dependable, experienced Accounts Receivable professional who enjoys focused, independent work and takes pride in accuracy and consistency. You will manage the full payment application process, customer billing inquiries, and daily reconciliation tasks. This is a standalone AR role with strong cross-department support, but not part of a large AR team.

The organization offers long-term stability, excellent benefits, and a collaborative environment with high employee tenure. This is a great fit for someone who wants consistency rather than upward mobility.

Key Responsibilities

• Manage daily collection and processing of customer payments
  • Process credit card transactions
  • Deposit and apply check payments
  • Retrieve and verify lockbox files; upload to internal systems
  • Reconcile all daily deposits (credit cards, lockbox, checks)
• Maintain accurate daily cash spreadsheets for reconciliation
• Ensure timely collection of payments and follow-up on overdue invoices
• Handle customer billing/account inquiries via phone and email
• Work with internal teams and banking/IT contacts to resolve payment issues
• Prepare support for refund requests
• Generate weekly invoices for mailing
• Process required state-related payments (e.g., compensation fund payments)
• Apply adjustments resulting from policy changes or internal updates
• Scan and file AR/AP documentation in imaging system
• Assist with voids, uncashed checks, and escheat-related tasks
• Run month-end reports
• Support miscellaneous day-to-day accounting tasks
• Participate in special projects as assigned

Qualifications

• 7-10 years of Accounts Receivable experience preferred
• Strong background in:
  • Customer service
  • Cash application
  • Lockbox and credit card payment processing
• Experience with high-volume uploads; minimal manual data entry
• Working knowledge of Microsoft Excel (VLOOKUPs & PivotTables required; no macros needed)
• Basic understanding of insurance accounting is helpful but not required
• Reliable, detail-oriented, and able to work independently
• Comfortable in a smaller-company environment (experience in large companies is not preferred)